girl at large

The store expansion and renovation is complete–visually and physically anyway, I still have loads of things to do like tagging, inventory, training, and oh you know, answering stupid questions.
Our expansion involved the creation of entirely new floor–the basement was excavated (digging 5 feet down), a wall blown out and a stair case put in. It's the new lower, or "Studio" level, 6,000 square feet of furnshings. Woo-hoo!
But customers sometimes don't get it…
"What's downstairs?"
The first time I heard this, I was confused and replied "What do you mean?" Imagine quizzical expression. The customer was serious, –"Oh, more furniture". Duh. What else would be downstairs in a furniture store?
I dismissed it as one dim wit. But I was wrong—this question keeps coming. And I don't know how to reply. Isn't it obvious? Wouldn't you just KNOW that an expanded showroom floor would, you know, feature more merchandise? Wouldn't a bigger grocery store just have MORE groceries? Apparently not. Apparently, it is a great mystery, this new 'downstairs'.
The question is getting so boring, I'm experimenting with new answers..
"Our exciting new Dungeon Level features chains, whips and a large selection of vinyl apparel."
"Downstairs you'll find Portland's finest ass-waxing salon."
"Come on down, there are pin ball machines!"