girl at large

I figured out, at last, what's been frustrating me at work about the flow, communication, data, information retrieval, order entry, etc…it's a PC world, and I'm a MAC!
Excel. Ugh. Windows. Double Ugh. Blackberry. Ugh Ugh Ugh. Devices don't speak to each other, everything needs another ap that then needs a new ap to run…and the instructions are written in an assumptive tone, without a thought to the end user's frame of reference. Templates don't work on Blackberry, Great Plains won't email reports ….nothing is intuitive–there are rough seams everywhere. And it all takes twice as long to accomplish something half as useful. Not to mention taking twice as many people—it all breaks my golden work rule–Touch Something Once. (and only once!)
HOW DO PEOPLE WORK THIS WAY?!?!?